LeBlanc Cleaning logo

Privacy Policy

Last updated: March 1, 2026

1. Overview

LeBlanc Cleaning LLC ("LeBlanc Cleaning," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you use our website, services, or communicate with us.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Name (first and last)
  • Email address
  • Phone number (including mobile)
  • Home address
  • Home square footage and property details
  • Payment information (processed securely through third-party providers)

Communication Data

  • Messages sent via our contact form
  • SMS/text message consent and communication records
  • Phone call records
  • Email correspondence

Technical Data

  • IP address and browser type
  • Pages visited and time spent on our website
  • Referring website or search terms
  • Device type and operating system

3. How We Use Your Information

We use your information to:

  • Provide and schedule cleaning services
  • Communicate about appointments, updates, and service information
  • Send SMS/text messages (only with your explicit consent)
  • Process payments and manage billing
  • Respond to inquiries and provide customer support
  • Improve our services and website
  • Comply with legal obligations

4. Mobile Phone Numbers & SMS Data

We do not sell, rent, or share mobile phone numbers or SMS consent data with any third parties for marketing or any other purpose.

How We Use Phone Numbers

Your mobile phone number is used exclusively for:

  • Appointment confirmations and reminders
  • Service updates and notifications
  • Responding to your inquiries
  • Promotional communications (only with your opt-in consent)

SMS Consent Data

When you opt in to receive SMS messages, we store:

  • Your mobile phone number
  • Timestamp of your consent
  • The page URL where consent was given
  • Your IP address at the time of consent

This data is stored securely and retained for the duration of your opt-in status plus an additional 6 months after opt-out for compliance records.

Message & Data Rates

Message and data rates may apply. Message frequency varies (approximately 2–8 messages per month). Check with your mobile carrier for details about your messaging plan.

Opting Out of SMS

You may opt out at any time by replying STOP to any text message or by contacting us directly. Upon opting out, your phone number will no longer receive marketing messages. Service-related communications (like appointment reminders) may continue unless you request complete communication cessation.

Data Deletion

You may request deletion of your phone number and SMS consent data at any time by contacting us at [email protected] or (833) 425-3261. We will process deletion requests within 30 days.

TCPA Compliance

We comply with the Telephone Consumer Protection Act (TCPA) and all applicable federal and state regulations governing SMS and telephone communications. We obtain prior express written consent before sending any marketing text messages, and SMS consent is not a condition of purchasing any goods or services from LeBlanc Cleaning LLC.

5. Information Sharing

We do not sell your personal information. We may share information with:

  • Service providers: Payment processors, scheduling software, and business tools necessary to provide our services
  • Legal requirements: When required by law, subpoena, or legal process
  • Business transfers: In connection with a merger, acquisition, or sale of assets

We do not share your mobile phone number or SMS consent information with any third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Cookies & Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. We use privacy-first analytics that do not track individual users across websites.

8. Third-Party Links

Our website may contain links to third-party websites (Google Maps, social media, review platforms). We are not responsible for the privacy practices of these external sites.

9. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children.

10. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of SMS/text messages at any time
  • Request a copy of your data in a portable format

To exercise any of these rights, contact us at [email protected].

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. We encourage you to review this policy periodically.

12. Contact Us

Questions about this Privacy Policy or your data? Contact us:

LeBlanc Cleaning LLC
4612 South Carmine
Mesa, AZ 85212
(833) 425-3261
[email protected]