FAQ
Frequently Asked Questions
Everything you need to know about our premium cleaning services. Can't find your answer? Contact us.
General
What areas do you serve?
LeBlanc Cleaning serves Mesa, Chandler, Gilbert, Queen Creek, and San Tan Valley in Arizona. Our team is based in Mesa and we proudly clean homes throughout the East Valley.
Are you insured and bonded?
Yes. LeBlanc Cleaning is fully insured and bonded. Every team member is background-checked and vetted before they enter your home.
Do you bring your own cleaning supplies and equipment?
Yes. LeBlanc Cleaning brings all supplies and equipment. We use high-quality, eco-friendly products that are safe for families, pets, and the environment. If you have specific product preferences, just let us know.
Will I have the same cleaning team each visit?
Yes. LeBlanc Cleaning assigns a consistent team so they learn the specifics of your home and preferences. Consistency is one of the pillars of our premium service.
What is your satisfaction guarantee?
LeBlanc Cleaning offers a 24-hour satisfaction guarantee. If you're not completely satisfied with any area we cleaned, contact us within 24 hours and we will re-clean it at no additional charge.
How do I find a reliable house cleaning service near me in Mesa or the East Valley?
LeBlanc Cleaning is a locally owned house cleaning company based in Mesa, AZ, serving Mesa, Chandler, Gilbert, Queen Creek, and San Tan Valley. We provide recurring maid service, deep cleaning, move-in/out cleaning, and commercial janitorial. Call (833) 425-3261 or request a free quote at leblanccleaning.com.
Pricing & Billing
How much does house cleaning cost?
LeBlanc Cleaning pricing is based on your home's square footage, cleaning frequency, and the tier of service you choose. We offer three tiers: Essential starting at $159/visit (bi-weekly), Premium starting at $249/visit, and Signature starting at $329/visit. Visit our pricing page for the interactive calculator.
What does quality house cleaning cost per month?
Most East Valley homeowners invest $300-$400 per month for bi-weekly service with LeBlanc Cleaning. That covers a typical home with a consistent, trusted team and gives you back hours every month. Use our pricing calculator to see exact rates for your home size and frequency.
Do you charge extra for the initial cleaning?
Yes. LeBlanc Cleaning quotes the first cleaning separately based on your home's current condition. Homes that are well-maintained need less time; homes with more buildup require more time and are priced accordingly. We go over this with you when you call — no surprises. Your recurring rate applies starting with the second visit.
What payment methods do you accept?
LeBlanc Cleaning accepts all major credit cards, debit cards, and ACH bank transfers. Payment is processed after each cleaning is completed.
Are there any hidden fees?
No. LeBlanc Cleaning believes in transparent pricing. The price we quote is the price you pay. Add-on services are clearly listed with their prices, and you choose which ones you want.
Services
What is included in the Premium tier?
The LeBlanc Cleaning Premium tier includes everything in Essential (kitchen, dining room, bathrooms, kitchen garbage, Premium Scent) plus all bedrooms, all other rooms, dusting, and vacuuming — full home coverage for a consistently clean space.
What is the difference between Essential, Premium, and Signature?
LeBlanc Cleaning Essential covers your main living spaces — kitchen, dining room, and bathrooms. Premium adds all bedrooms, all other rooms, and full dusting and vacuuming. Signature then adds deep detailing work: ceiling fans, air vents, baseboards, light switches, and preferred scheduling.
Do you offer deep cleaning services?
Yes. LeBlanc Cleaning deep cleaning service is ideal for first-time clients, seasonal refreshes, or homes that need extra attention. It goes beyond our recurring services to clean areas that are often overlooked.
Do you offer move-in/move-out cleaning?
Yes. LeBlanc Cleaning provides thorough move-in and move-out cleaning services, including inside cabinets, appliances, and detailed work to ensure the home is spotless for the next occupant or for your arrival.
Can I customize what gets cleaned?
Absolutely. While each LeBlanc Cleaning tier has a standard checklist, we can customize your cleaning to focus on the areas that matter most to you. Add-on services like interior windows, oven cleaning, and inside refrigerator are available for any tier.
Booking & Scheduling
How do I book a cleaning?
You can request a quote through the LeBlanc Cleaning website contact form, call us at (833) 425-3261, or email [email protected]. We will discuss your needs and schedule your first cleaning.
How far in advance do I need to book?
LeBlanc Cleaning recommends booking at least one week in advance for new clients. Recurring clients have their regular time slots reserved. For move-in/move-out cleanings, we suggest booking 2-3 weeks ahead.
What are your hours of operation?
LeBlanc Cleaning office hours are Monday through Friday, 8 AM to 5 PM. Cleaning appointments are scheduled within these hours.
What is your cancellation policy?
LeBlanc Cleaning asks for at least 48 hours notice for cancellations or rescheduling. Late cancellations (less than 24 hours) may be subject to a cancellation fee.
Do I need to be home during the cleaning?
No. Many LeBlanc Cleaning clients provide a key, garage code, or smart lock access. Our team is fully insured, bonded, and background-checked, so you can feel secure even when you're away.
Still Have Questions?
We're happy to help. Reach out and we'll get back to you within one business day.