No, you do not have to. It depends on what your preference and schedule. Most of the customers that get cleaning services from us are not home during the cleaning, which is why we request the lockbox code for the home. It allows us to access the house and clean even when the client is away. If you are at home during the service, please ensure that the cleaning staff is given full access to the areas that need cleaning and that they are not interrupted. If you are working from home, our staff will ensure your home office is cleaned first to minimize interruptions to your work.